Experiences of digital learning in businesses

7 Key Features to Look for in a Learning Management System

Written by Jennifer Lim Lund | 2 December 2024

Choosing the right Learning Management System (LMS) can significantly impact how your organization handles training, compliance, and employee development. 

With so many different types of LMS available, knowing which features will best serve your needs is critical. 

Whether you’re a mid-sized company looking to streamline compliance or an HR team hoping to improve training completion rates, selecting the right features can make all the difference.

At XtraMile, we’ve seen how organizations transform their training processes by choosing an LMS that fits their specific requirements. 

In this article, we’ll walk you through the most essential LMS features and show how the right feature can turn a challenge into a success.

 

1. Automated course assignments and notifications

Imagine a scenario where HR manually assigns training to new employees, tracks who’s completed their courses, and sends out email reminders. This process is tedious and prone to human error. 

Some employees forget to complete their training, while others receive reminders for courses they’ve already finished. This creates confusion and wastes time for both employees and HR.

With automated course assignments and notifications, your LMS automatically enrolls employees in the correct courses based on their department, role, or location. 

The system sends timely reminders and follow-ups until the courses are completed. XtraMile’s learning automation platform takes care of this entire process for you, ensuring that no training is missed and HR no longer has to manage individual training tasks.

HR is freed from repetitive manual tasks, and employees stay on track with minimal oversight. Completion rates improve, and compliance deadlines are met without extra effort from your team.

 

2. Customizable learning paths

Today, all employees are assigned the same standard training, even if it’s irrelevant to their roles. For example, an IT team might be asked to complete training on customer service skills, which has little relevance to their daily tasks. 

This causes frustration and disengagement among employees, leading to low completion rates and inefficient training outcomes.

Customizable learning paths allow you to tailor training to each department or role. XtraMile’s LMS enables HR and IT teams to create personalized learning experiences that ensure each employee only receives training relevant to their job. IT staff, for instance, would focus on cybersecurity and compliance, while customer-facing employees receive customer service training.

The biggest benefit?

Employees receive relevant training that helps them perform their job more effectively, leading to higher engagement and completion rates. HR can ensure that all departments are receiving the right training without unnecessary overlap.

 

3. Engagement through gamification

Traditional training can often feel like a chore. 

Employees are presented with long, monotonous content, leading to disengagement and poor retention. As a result, mandatory training is often completed just to "check the box," with little focus on understanding or applying the material.

An LMS with gamification features such as badges, leaderboards, and rewards can transform training into an engaging and enjoyable experience. XtraMile’s LMS allows you to integrate gamification, making training more interactive. 

Employees compete with their colleagues for top spots on leaderboards, and they earn rewards for completing courses and passing quizzes.

The result?

Employees are more motivated to engage with the content, which leads to better retention and application of knowledge.

Higher engagement translates into higher training completion rates and improved learning outcomes.

 

4. Real-time reporting and dashboards

HR and IT teams spend hours tracking training progress manually, often with outdated spreadsheets or cumbersome legacy systems. 

When it’s time for an audit or compliance check, pulling the necessary records becomes a time-consuming and stressful task.

With real-time reporting and dashboards, XtraMile’s LMS gives you instant visibility into training progress across your organization. You can track who has completed their courses, who is falling behind, and which departments need follow-up. 

All of this information is accessible with just a few clicks.

With real-time reporting and dashboards, HR and IT teams save significant time and effort. Reporting becomes seamless, compliance audits are easier, and you always have up-to-date information on training status.

This allows for proactive management of training needs and improved compliance rates.

 

5. Mobile accessibility

Employees working in the field or at different locations often struggle to complete training because they can only access the LMS from desktop computers at the office. This limits flexibility and leads to delayed or missed training, especially for remote or shift-based employees.

A mobile-friendly LMS like XtraMile’s allows employees to access training anytime, anywhere, using their smartphones or tablets. Whether they’re on-site, traveling, or working remotely, employees can complete their courses at their convenience.

With mobile accessibility, training becomes more flexible, which increases completion rates. Employees no longer have to wait for dedicated time in the office to complete training, and they can learn at their own pace, improving knowledge retention.

 

6. Compliance management and certification tracking

Keeping track of compliance training and ensuring all employees are certified can be a nightmare for HR. With multiple departments and shifting regulatory requirements, manually tracking certifications across the organization can lead to missed deadlines, non-compliance, and potential fines.

XtraMile’s LMS automates compliance tracking and certification management. Employees are automatically enrolled in required courses, and certifications are issued upon completion. 

The system tracks certification expiration dates and automatically re-enrolls employees in refresher courses as needed.

This way, compliance becomes stress-free, and HR no longer has to worry about missed deadlines or tracking certifications manually.

The risk of non-compliance is significantly reduced, and audits are easier to manage, with all training records accessible in one place.

 

7. Integration with existing systems

Your organization uses various systems for HR, IT, and training, but none of them communicate with each other. This leads to data silos, duplicate data entry, and confusion when trying to synchronize employee information between systems.

An LMS that integrates with your existing systems ensures seamless data flow.

XtraMile’s platform integrates with your current systems, reducing manual data entry and ensuring that employee information is up to date across platforms.

Data synchronization reduces errors, improves administrative efficiency, and ensures that training records are accurate and easily accessible. HR and IT teams spend less time on manual tasks and more time on strategic initiatives.

 

Conclusion

Choosing the right LMS for your organization means selecting a platform with the features that can streamline your training processes, engage your employees, and ensure compliance. 

From automating course assignments and customizing learning paths to providing real-time tracking and mobile accessibility, the right LMS can transform how your organization handles training.

At XtraMile, our learning automation platform is designed specifically for mid-sized companies that need a scalable, efficient, and engaging solution for their training needs. 

Sign up for a free demo to see how XtraMile’s learning automation features can help your organization unlock the full potential of your training programs.