Short info
Company name: E-Håndverk
Industry: E-learning, EdTech
Main challenge: Scalable and efficient course production and delivery
XM products: Complete learning platform, e-learning, AI, automation
Discover how e-Håndverk, using XtraMile, significantly reduced time and costs—while laying a solid foundation for future growth.
About the Customer
e-Håndverk is a national digital learning platform focused on skilled trades. The company’s mission is to provide a standardised, digital learning offering for apprentices and skilled workers across Norway. Its customers primarily include training offices, companies, and private individuals seeking vocational education or HSE and safety competence.
The Challenge
The primary challenge for e-Håndverk was the time- and cost-intensive nature of course production.
In Norway, the most common apprenticeship period for skilled trades is two or three years. During this time, e-Håndverk works closely with industry professionals to support apprentices in completing their education. Throughout the apprenticeship period, apprentices are required to complete approximately 20 mandatory courses.
e-Håndverk had delivered these courses as e-learning for many years using a competing learning platform. With that provider, producing a single course required approximately 300 internal hours and 300 consultant hours—an approach that was far too resource-intensive.
The company was also using an outdated learning platform and therefore needed a modern provider capable of supporting both efficient course production and scalable distribution.
The Solution
XtraMile demonstrated how the entire course creation process could be significantly streamlined. This included showing how a Word document could be uploaded while preserving the original text and automatically structuring it into a complete course.
The platform then automatically adds images, titles, emails, Microsoft Teams messages, certificates, course descriptions, and more. In addition, automated workflows were configured, making the solution far more efficient overall.
Ketil Sverre explains:
“XtraMile demonstrated how the entire course creation process could be streamlined. We were shown how a Word document could be uploaded, keeping the original text while structuring it into a course. From there, images, titles, emails, Teams messages, certificates, course descriptions, and more are added automatically. On top of that, automation workflows are set up, making the solution far more efficient.”
Results
After implementing XtraMile as its learning platform, e-Håndverk dramatically streamlined its course production process.
The results were clear:
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90% reduction in course production costs
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Development time for new courses cut in half
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Easy integration with customers’ systems via API
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Full control of course production without intermediaries
“Today, we have 100% control over course production ourselves. With the AI tools, we use only a tenth of the time and resources compared to before.”
“Previously, developing new courses could take up to a year. Now we are talking about weeks and months. The total cost of course production has been reduced to just 10% of what it used to be.”
Ketil Sverre also highlights the importance of close follow-up and customer service:
“It means a lot to us that XtraMile is a Norwegian company. They understand our needs, follow up closely, and speak the same language as we do.”
Conclusion
The CEO of e-Håndverk summarises and recommends XtraMile based on the following:
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A modern platform that delivers efficient course production
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A Norwegian company with short communication lines and strong follow-up
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Cost-effective solution
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A pleasure to work with