Course Information
In this course, you will learn how to prepare in the best possible way before entering a conversation you know may be challenging. You will also see examples of the most common types of reactions you may encounter in difficult conversations, and how to respond to them in a constructive and professional manner.
What you will gain from the program
* A practical toolbox to help you prepare and feel confident when initiating the conversation
* Video examples and hands-on tools for conducting difficult conversations
*Useful information for HR advisors, employment law support, and internal procedures
This course is offered in collaboration with AS3.
