Customer Success
– We are here to help you
At XtraMile, we want to make it easy for you to succeed with employee training. Our Support and Customer Success team is here to help you get the most value from XtraMile – From getting started to ongoing support and development.
Contact Customer Success
What you can expect from our team
A dedicated contact
A dedicated Customer Success contact who knows your needs and your setup.
Fast response
Quick answers when you need help – usually well within 24 hours.
Expert guidance
Get practical advice from a team that knows XtraMile and employee training.
Real people - No chatbots
When you need help, you’ll talk to someone who knows XtraMile and can help you directly.
This is your dedicated team
- Always ready to help
Our Customer Success team works closely with customers every day - helping them get started, answer questions, solve challenges and get more value from XtraMile over time.
Andres Munoz
Head of Customer Success
Myriam Lekovic
Customer Success Manager
Jørgen Killi Jensen
Customer Success Manager
Knut Øyvind Nævra
Customer Success Manager
Jakub Niski
Customer Success Manager
Lukas Aas
Customer Success Manager
Natalie Elvagaard
Customer Success Manager
What customers are saying about support at XtraMile
See how our customers experience the support, responsiveness and follow-up they receive from XtraMile .
“We feel listened to. We’ve had many requests over the years, and the most important thing is that we’ve always had a good dialogue. XtraMile is very good at following up”
Birthe Nordseth
OneCo
Stian Eik,
Neuver Maritim
Rene Lares,
CISO i Uno-X
Ketil Sverre Dumont-Hansen,
CEO , e-Håndverk
Marianne Gjestrud,
HR-leder i Franzefoss Minerals
Our philosophy
Our goal is simple: to help every customer get maximum value from XtraMile. We combine an intuitive learning platform with personal support and expertise. Whether you are just getting started or have been using XtraMile for years, our team is here to help you succeed with your training.
How can we help?
Do you have a question about XtraMile, need help with the platform, or simply want to talk to someone on our Customer Success team? Get in touch - we are happy to help.